Return and refund policy
Eligibility
You may return items within 30 days of receiving your order. Items must be unworn, unwashed and have all tags attached. Final sale items, gift cards and items marked non-returnable at purchase cannot be returned.
Starting a return
Email orfarms.marketing@gmail.com with your order number and the items you want to return.
Return shipping
Return shipping is paid by the customer and is non-refundable. For items over $50 we recommend a trackable service or shipping insurance, since we cannot guarantee we will receive your return.
Refunds
Once your return is received and inspected, we will email you to confirm whether the refund is approved. Approved refunds are issued to the original payment method within 5–10 business days.
Exchanges
To exchange for a different size or color, email us. Exchanges depend on availability.
Damaged or defective items
Contact us within 7 days of receiving your order and we will arrange a replacement or a full refund.
Customer support
orfarms.marketing@gmail.com, Monday to Friday, 7:00 am to 4:00 pm Pacific.